Privacy Policy
Last Updated: 2025
1. Introduction and Data Controller
Welcome to HeatFlow Tech ("we," "our," or "us"), operated by HEATFLOWTECH LTD. We are the data controller responsible for the processing of personal data as outlined in this privacy policy.
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Contact Details
Full name of legal entity: HEATFLOWTECH LTD
Email address: queries@heatflowtech.co.uk
Postal address: 26 Bryony Close, Oakwood, Derby, DE21 2DP
Telephone number: +447982713454
You have the right to lodge a complaint with the relevant supervisory authority in your country of residence.
3. The Data We Collect About You
3.1 Identity and Contact Data
Including:
4. Legal Basis for Processing Your Data
We will only process your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
* Where we need to perform a contract we are about to enter into or have entered into with you
* Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
* Where we need to comply with a legal or regulatory obligation
* Where you have given consent
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under the GDPR, you have the following rights:
* The right to be informed
* The right of access
* The right to rectification
* The right to erasure (the "right to be forgotten")
* The right to restrict processing
* The right to data portability
* The right to object
* Rights in relation to automated decision making and profiling
7. International Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
8. Third-Party Links
This website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
9. Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
11. Acceptance of This Policy
By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by it.
Last Updated: 2025
1. Introduction and Data Controller
Welcome to HeatFlow Tech ("we," "our," or "us"), operated by HEATFLOWTECH LTD. We are the data controller responsible for the processing of personal data as outlined in this privacy policy.
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
2. Contact Details
Full name of legal entity: HEATFLOWTECH LTD
Email address: queries@heatflowtech.co.uk
Postal address: 26 Bryony Close, Oakwood, Derby, DE21 2DP
Telephone number: +447982713454
You have the right to lodge a complaint with the relevant supervisory authority in your country of residence.
3. The Data We Collect About You
3.1 Identity and Contact Data
Including:
- Email Address - to contact you
- Phone Number - to contact you
- Name - to contact you
- File Attachments - to know more about the problem and to provide better service
4. Legal Basis for Processing Your Data
We will only process your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
* Where we need to perform a contract we are about to enter into or have entered into with you
* Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
* Where we need to comply with a legal or regulatory obligation
* Where you have given consent
5. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
6. Your Legal Rights
Under the GDPR, you have the following rights:
* The right to be informed
* The right of access
* The right to rectification
* The right to erasure (the "right to be forgotten")
* The right to restrict processing
* The right to data portability
* The right to object
* Rights in relation to automated decision making and profiling
7. International Transfers
We may transfer your personal data to countries outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
8. Third-Party Links
This website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
9. Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
11. Acceptance of This Policy
By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by it.
